exbat Terms & Conditions — Please Read Before Playing

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and exbat ("we", "us", "our", "the Platform"). By accessing or using any part of the exbat website at exbat.pro, including but not limited to registering an account, making a deposit, placing a bet, participating in a promotion, or using any game offered on the Platform, you agree to be bound by these Terms in their entirety.

These Terms should be read alongside the exbat Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and exbat. If you do not agree with any part of these Terms, you must not use the Platform. We recommend that all players retain a copy of these Terms for their records.

2. Eligibility Requirements

The following eligibility requirements must be satisfied before a player may register an account or use any service offered on the exbat Platform. exbat reserves the right to verify compliance with these requirements at any time and to suspend or terminate accounts that do not meet them.

• You must be at least 21 years of age. exbat is strictly a 21+ platform. Players under the age of 21 are absolutely prohibited from registering or accessing any real-money features.
• You must be registering as an individual in your own name and on your own behalf. Corporate registrations and registrations on behalf of third parties are not permitted.
• You must provide accurate, complete, and truthful information during the registration process. Providing false or misleading information constitutes a material breach of these Terms and may result in immediate account suspension.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by local law. It is your responsibility to check the laws of your jurisdiction before using the Platform.
• You must not be an employee, contractor, director, officer, or agent of exbat or any of its associated companies, or a close relative of any such individual.

3. Account Registration and Security

Each player is permitted to hold only one (1) active account on the exbat Platform. The creation of multiple accounts by the same individual — whether using different mobile numbers, email addresses, or payment methods — is strictly prohibited and will result in all associated accounts being permanently closed and any balances forfeited. The following account security obligations apply at all times:

• You are solely responsible for maintaining the confidentiality of your login credentials. exbat will never ask for your password via any channel, including live chat or SMS.
• You must notify exbat support immediately if you suspect that your account has been accessed by an unauthorised party or that your login credentials have been compromised.
• All personal information provided during registration and KYC verification must be kept current. Players must notify exbat of any changes to their contact details, registered mobile number, or payment accounts.
• exbat reserves the right to conduct enhanced due diligence (EDD) procedures on any account at any time, including requesting additional identity documentation, source of funds information, or other supporting materials.

4. Deposits, Withdrawals, and Payment Terms

exbat supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, and local bank transfer (including Dutch-Bangla Bank, BRAC Bank, and other major Bangladesh banks). All financial transactions are processed in Bangladeshi Taka (BDT). The following conditions apply to all deposits and withdrawal requests:

exbat does not charge transaction fees on deposits or withdrawals on its side of the transaction. However, mobile money operators (bKash, Nagad, Rocket) or banks may apply their own standard transaction charges. Players are responsible for any such third-party charges. All withdrawals must be made to a payment account held in the player's own name; withdrawals to third-party accounts are strictly prohibited.

5. Bonuses, Promotions, and Wagering Requirements

exbat offers a range of bonuses and promotions to eligible players, including welcome bonuses, reload bonuses, seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh, and VIP programme rewards. All bonuses are subject to the following general conditions unless a specific promotion's individual terms state otherwise:

6. Prohibited Conduct

The following activities are strictly prohibited on the exbat Platform. Engaging in any of these activities will result in immediate account suspension, permanent account closure, forfeiture of all balances, and may result in referral to law enforcement authorities where appropriate.

• Fraudulent activity of any kind, including the use of stolen payment methods, chargebacks, or the submission of false identity documents.
• Any form of collusion, match-fixing, or coordinated betting strategy involving multiple accounts or multiple players acting in concert.
• The use of automated software, bots, scripts, or any other artificial intelligence tool to place bets, interact with the Platform, or gain an unfair advantage over other players.
• Exploiting any software bug, glitch, or error in a game or in the Platform's systems. Any winnings generated through the exploitation of a known or unknown system error will be voided.
• Money laundering or any attempt to use the Platform to conceal or transfer funds derived from criminal activity.
• Harassment, abuse, or threatening behaviour directed at any other player, exbat staff member, or support agent.

7. Responsible Gaming and Age Verification

exbat is committed to promoting responsible gaming among all players. We recognise that gambling can become a problem for some individuals, and we take that responsibility seriously. All players are encouraged to set and adhere to personal deposit limits, which can be configured from the account settings page. Time-out periods and self-exclusion tools are also available on request through the exbat support team.

Players who believe they may be developing a problematic relationship with gambling are strongly encouraged to contact the exbat support team to discuss available support options, including voluntary self-exclusion. Self-excluded players are prohibited from creating new accounts on the Platform. exbat will honour all self-exclusion requests and take reasonable steps to prevent excluded players from accessing the Platform.

8. Intellectual Property

All content on the exbat Platform, including but not limited to the website design, graphics, logos, text, game interfaces, software, and all other materials, is the intellectual property of exbat or its licensors and is protected by applicable copyright and trademark laws. Players are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial recreational purposes only. Any reproduction, redistribution, modification, or commercial exploitation of any Platform content without the prior written consent of exbat is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by applicable law, exbat shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform or any service offered on it. This includes, without limitation, any loss of funds, loss of profits, loss of data, or any other financial or non-financial loss, even if exbat has been advised of the possibility of such damages.

exbat does not guarantee uninterrupted, error-free, or secure access to the Platform at all times. The Platform may be temporarily unavailable due to scheduled maintenance, emergency technical work, or circumstances beyond exbat's reasonable control, including but not limited to power outages, internet service disruptions, or force majeure events. exbat shall not be liable for any loss suffered by a player as a result of Platform downtime.

10. Amendments to These Terms

exbat reserves the right to amend, update, or replace these Terms at any time. Where changes are material, exbat will notify registered players via the email address or mobile number held on their account at least seven (7) days before the changes take effect. Continued use of the Platform following the effective date of any amended Terms constitutes acceptance of those amended Terms. If you do not agree with any amendment, your sole remedy is to close your account and cease using the Platform. The most current version of these Terms is always available at exbat.pro/terms-conditions.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with general principles of international online gaming law and the internal policies of exbat. Any dispute arising between a player and exbat should first be submitted to the exbat customer support team for informal resolution. If the dispute cannot be resolved informally within thirty (30) days, both parties agree to submit to binding arbitration conducted in English. exbat does not submit to the jurisdiction of any specific national court in connection with these Terms, and no provision of these Terms shall be construed as creating any such submission.

12. Contact Information

If you have any questions about these Terms and Conditions, wish to make a complaint, or need to contact exbat for any reason related to your account or to these Terms, our support team is available 24 hours a day, 7 days a week via live chat on the Platform. Average response time is under two minutes.

You may also reach us by email at [email protected]